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  • Repair Guide

    Do I lose data when I replace my screen?

    Screen repairs don't touch your storage — your data stays safe. If there's water damage or severe board faults, back up first.

    How do I know if I need a new battery?

    Fast drain, random shutdowns, swelling, or iPhone Battery Health < 80% are classic signs.

    I dropped my phone in water — what should I do?

    Power off immediately, don't charge, and bring it in ASAP.

    My phone isn't charging — is it the port or the battery?

    We test with a known-good cable, inspect the port and run diagnostics.

    Will you access my photos or data?

    No — we respect your privacy and only test repair functions.

    What parts do you use?

    We use premium quality parts with warranty.

    Do I need an appointment?

    Walk-ins welcome, booking ensures priority.

    Is there a diagnostic fee?

    Basic checks are usually free.

    How long do repairs take?

    Most repairs are same day.

    What warranty do I get?

    Most repairs include parts & labour warranty.

    Will True Tone / Face ID / Touch ID be affected?

    We take every precaution to preserve these features. Some functions are hardware-paired to the original part — we'll advise you before proceeding.

    Do I need to back up my phone first?

    We recommend backing up before any repair, especially for water damage or motherboard-level work, just to be safe.

    After-repair care tips

    Use a good case and screen protector, avoid extreme temperatures, and don't expose your device to moisture unnecessarily after a repair.

    Why can a quote change after inspection?

    Sometimes hidden damage is only discovered once the device is opened. We'll always inform you of any changes before proceeding.

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